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Outdoor / Heat Safety Policy

PLEASE NOTE POLICY FOR OUTDOOR (non-climate controlled) EVENTS!*

*For the safety and health of our performers, we do have very strict policies regarding performing at outdoor venues. Please do be aware that should there be rain, mud, or excessive heat, your performer will be unable to perform at any and all outdoor venues, including parks and backyards (covered or not). Should this be the case, we are more than happy to move their performance to the indoor area of your choosing. If no indoor location is planned for, full party payment will still be due despite the character’s inability to perform. Please plan ahead and secure an indoor backup location for the health and safety of both our performers and your party guests!*

*WE DO REQUIRE THAT OUR MASCOTS & ALL CHARACTERS BE IN A COMPLETELY SHADED AREA 

(COVERED PATIO, TREES, ETC.) SHOULD THE OUTSIDE TEMPERATURE REACH 85 DEGREES. 

*WE DO REQUIRE AT OUR MASCOT PERFORMERS & ALL CHARACTERS WITH HELMETS OR MASKS, BE INSIDE IN AN AIR CONDITIONED ENVIRONMENT FOR THE DURATION OF THEIR PERFORMANCE FOR THEIR HEALTH AND SAFETY SHOULD THE OUTDOOR TEMPERATURE BE HIGHER THAN 90 DEGREES.*