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Outdoor / Heat Safety Policy


*For the safety and health of our performers, we do have very strict policies regarding performing at outdoor venues. Please do be aware that should there be rain, mud, or standing water, excessive dirt or animal waste, your performer will be unable to perform outdoors. Should either of the above be the case, we will be more than happy to move their performance to the indoor area of your choosing. If no indoor location is planned for, full party payment will still be due despite the character’s inability to perform. Please plan ahead and secure an indoor backup location for the health and safety of both our performers and your party guests!*

Excessive Heat Policy

HEAT STROKE DOES HAPPEN AND IS EXTREMELY DANGEROUS! 

*PLEASE KEEP THE PERFORMER'S HEALTH & SAFETY IN MIND WHEN CHOOSING A VENUE DURING THE SUMMER MONTHS.

THEY WILL BE BETTER ABLE TO PERFORM THEIR DUTIES & BOTH YOU & YOUR GUESTS WILL BE SAFE & MORE COMFORTABLE .

*SHOULD OUTSIDE TEMPERATURES BE BETWEEN 85 AND 94 DEGREES, WE REQUIRE THAT 

ALL PERFORMERS BE IN A COMPLETELY SHADED AREA (COVERED PATIO, TREES, ETC.) 

FOR THE ENTIRE DURATION OF THEIR VISIT, 

*FEW PERFORMERS MAY AGREE TO CONDUCT A LIMITED AMOUNT OF ACTIVITIES IN THE SUN.  IS IT NOT ENCOURAGED OR RECOMMENDED BY 

PIXIE DUST ENTERTAINMENT. THIS VARIES BY PERFORMER AND IS NOT GUARANTEED!

(If a performer agrees to accommodate this request, a gratuity would be greatly appreciated.)

*SHOULD OUTSIDE TEMPERATURES REACH 95 DEGREES, WE REQUIRE THAT 

ALL PRINCESSES & OTHER "FACE" CHARACTERS BE INDOORS IN AN AIR CONDITIONED ENVIRONMENT 

FOR ALL ACTIVITIES. PERFORMER'S HEAVY WIGS & ELABORATE COSTUMES GET VERY HOT 

AND HAVE  BEEN KNOWN TO CAUSE RAPID OVERHEATING ON HOT DAYS. **

*SHOULD THE OUTDOOR TEMPERATURES REACH 85 DEGREES, WE REQUIRE THAT ALL MASCOT PERFORMERS & CHARACTERS W/ HELMETS OR MASKS, BE INDOORS IN AN AIR CONDITIONED ENVIRONMENT FOR THE ENTIRE DURATION OF THEIR VISIT, FOR THE SAME REASONS LISTED ABOVE.

**FEW performers MAY agree ahead of time, to conduct limited activities outside  (ie. photos, cake time or mingling)

though, not encouraged or recommended by Pixie Dust Entertainment. This varies by performer & is not guaranteed!

(If a performer agrees to accommodate this request, a gratuity would be greatly appreciated.)


Face Painting Heat Guidelines:

If temperatures are expected to reach 80 degrees, face painters will need to paint in the shade. If temperatures reach 90 degrees, they must be indoors to ensure the quality of the work. The quality of the work is greatly compromised in high temperatures due to excessive perspiration. Being indoors also ensures the comfort of both your guests and the face painter.